Patient Account Support

Billing inquiries, handled with clarity and care.

Our billing team is available to assist with account balances, statements, insurance processing, payment questions, and other billing-related concerns.

For the fastest assistance, please have the patient’s full name, date of birth, and billing statement available when you call.

Account QuestionsInsurance ProcessingPayment Support
Monday–Friday support
Dedicated billing assistance
Statement and balance questions
Insurance and payment inquiries
Billing Department
Billing contact information
Hours:
Monday through Friday
9:00 a.m. to 6:00 p.m.
Closed:
Weekends and major U.S. holidays
Please note:
Medical and scheduling questions should be directed to the appropriate office.
How We Can Help

Common billing questions.

Our billing representatives can review account-related concerns and help clarify the next appropriate step.

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Statements & Balances

Questions about charges, outstanding balances, or statement details.

Insurance Processing

Questions about claim processing, insurance responses, or patient responsibility.

Payments

Assistance with payment-related questions and account documentation.

Account Support

General account questions and help identifying the appropriate billing resource.
Billing Assistance

Speak with our billing team.

Call during billing hours for assistance with statements, balances, insurance processing, and payment questions.

Billing Department
Phone: (800) 260-0232
Monday–Friday
9:00 a.m. to 6:00 p.m.
Closed weekends and major U.S. holidays
Alafaya Orlando Office (407) 384-1414 Altamonte Springs Office (407) 339-5600